Give it a fair run.
Then decide.

Try it properly. If it is not for you, post back what is left within 30 days and we refund it. We pay the postage. One email, no forms, and nobody rings you to change your mind.

An empty supplement pouch, zip open, standing on a plain surface in even light — promise-hero

In plain terms

What we cover.
What we do not.

Covered

You gave it a fair run and it did nothing for you
You could not get on with the taste
It arrived damaged, clumped or short
You changed your mind before it shipped
The batch report for your pouch is not what we said it would be

Not covered

A second pouch. The promise runs once per person
A pouch bought from anyone other than us
Claims we never made, such as weight loss or treating a condition
A pouch opened more than 90 days after it arrived

How to claim

Claiming it takes
three steps.

Write to us

One email with your order number
Tell us what happened, in one line if you like

Any time inside 90 days

We refund

Back to the original payment method
Inside five working days of the parcel arriving

Once it reaches us

Send back the rest

Whatever is left of the pouch, in its own packaging
We send a prepaid label so it costs you nothing

One parcel

Why we can offer it

Because most
people finish it.

28 of 30 pilot testers finished the pouch. 26 said they would take it again
A guarantee is only expensive for a product people abandon in week two
A thirty day window with a prepaid label is a window you can actually use, unlike most of them
If the refund rate on the first batch is high, that is our formulation problem, not your fault

See the panel numbers

Twenty-four servings
to decide.

The first batch is fifty-five pouches, given to the most convincing applications. The promise runs from the day yours arrives.

Reserve a seat

Give it a fair run.Then decide.

What we cover.What we do not.